TICKETING CASHIER
As Ticketing Cashier, the high standards of the Ticketing Department require an efficient team member with a smiling personality and presentable appearance. In addition to acquainting yourself with our entire cinema calendar, you will support and cooperate with your colleagues, supervisors and management, and will be subject to random spot checks. Other key responsibilities:
Duties and Responsibilities:
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Ticket sales, either face to face with the customer or independently via telephone queries,reservations and bookings.
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Registering free passes and promotional tickets in Box Office Logbook.
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Establishing and maintaining effective working relationships.
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Participating in briefings and other meetings as requested by management.
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Attending and participating in training sessions as required by management and HR.
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Continuously striving to implement SR&Co' Cinema Procedures, including but not limited to:
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SR&Co' house rules and regulations
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Health and Safety
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Grooming and Hygiene
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Contributing to the increase of ticket revenues in accordance with the requirements of the cinema and ticketing supervisor, and cinema manager with the guidance of Head Office.
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Seeing to the organisation and arrangement of your counter.
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Performing ad hoc duties as required by the operational needs of the cinema.
Required experience and qualifications
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High school education, preferably a graduate with a focus on business studies.
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2-3 years service experience in either retail, leisure or hospitality
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Excellent English written and spoken communication skills (Arabic a plus).
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Strong IT skills, with emphasis on Microsoft Office.
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Punctual, reliable and responsible, with a passion for excellence.
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Ability to handle pressure and prioritise tasks.
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Proactive, with experience in developing and coaching team members.
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Having general cinema knowledge and a huge enthusiasm for movies.
Usher
As Cinemas Usher, the high standards of the Floor Department require an efficient team member with a smiling personality and presentable appearance. In addition to acquainting yourself with our entire cinema calendar, you will support and cooperate with your colleagues, supervisors and management, and will be subject to random spot checks. Other key responsibilities:
Duties & Responsibilities
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Ensuring that all guests entering and exiting the cinemas are met with exceptional customer relation standards.
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Dealing with face-to-face customer queries.
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Monitoring and maintaining traffic flow, ensuring that there are no obstructions to the guests' cinematic experience
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Communicating effectively with colleagues and guests
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Establishing and maintaining effective working relationships.
-
Participating in briefings and other meetings as requested by management.
-
Attending and participating in training sessions as required by management and HR.
-
Continuously striving to implement SR&Co' Cinema Procedures, including but not limited to:
-
SR&Co' house rules and regulations
-
Health and Safety
-
Grooming and Hygiene
-
Seeing to the organisation and arrangement of your designated area and theatre.
-
Performing ad hoc duties as required by the operational needs of the cinema
Required experience and qualifications
-
High school education, preferably a graduate with a focus on business studies.
-
2-3 years service experience in either retail, leisure or hospitality
-
Excellent English written and spoken communication skills (Arabic a plus).
-
Strong IT skills, with emphasis on Microsoft Office.
-
Punctual, reliable and responsible, with a passion for excellence.
-
Ability to handle pressure and prioritise tasks.
-
Proactive, with experience in developing and coaching team members.
-
Having general cinema knowledge and a huge enthusiasm for movies.
Concession Clerk
As Concessionaire, the high standards of the Concessions Department require an efficient team member with a smiling personality and presentable appearance. In addition to acquainting yourself with our entire cinema calendar, you will support and cooperate with your colleagues,supervisors and management, and will be subject to random spot checks. Other key responsibilities:
Duties & Responsibilities
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Selling Cinema Products (Food and Beverages) with an eye to maximising profits
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Communicating effectively with colleagues and guests
-
Establishing and maintaining effective working relationships
-
Participating in briefings and other meetings as requested by the management
-
Attending and participate in training sessions as required by management and HR
-
Continuously striving to implement SR&Co' Cinema Procedures, including but not limited to:
-
SR&Co' house rules and regulations
-
Health and Safety
-
Grooming and Hygiene
-
Contributing to the increase of concession revenues in accordance with the requirements of the cinema and F&B managers
-
Seeing to the organisation and arrangement of your counter, implementing the rule of first in and first out to avoid wastage and expiration dates
-
Performing ad hoc duties as required by the operational needs of the cinema
Required experience and qualifications
-
High school education, preferably a graduate with a focus on business studies.
-
2-3 years service experience in either retail, leisure or hospitality
-
Excellent English written and spoken communication skills (Arabic a plus).
-
Strong IT skills, with emphasis on Microsoft Office.
-
Punctual, reliable and responsible, with a passion for excellence.
-
Ability to handle pressure and prioritise tasks.
-
Proactive, with experience in developing and coaching team members.
-
Having general cinema knowledge and a huge enthusiasm for movies.